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Canadian Cosmetic Agent Services

From helping you register your product to meeting bilingual labelling requirements, our team can help guide you through Health Canada’s process with clarity and care.

FIND YOUR CANADIAN AGENT

Why You Need a Canadian Cosmetic Agent

To sell cosmetics in Canada, international brands must appoint a Canadian Agent as their official point of contact with Health Canada. This local presence matters — it reduces delays, ensures your notifications and correspondence are handled correctly, and gives you a reliable connection to the regulator. As your Canadian Cosmetic Agent, QSS manages that relationship on your behalf so you can focus on your market entry with confidence.

Key benefits of a Canadian Agent

Regulatory Compliance

Ensure your cosmetic products meet Canadian laws, from ingredient restrictions to labelling rules.

Local Representation

As your Canadian Agent, we’re your point of contact for Health Canada and act on your behalf.

Market access

A compliant product means faster access to Canadian shelves, both in-store and online.

What we offer as your cosmetic agent

We understand that navigating Health Canada’s cosmetic regulations can feel overwhelming, especially if you’re new to the Canadian market. Our Canadian Cosmetic Agent services are designed to guide you through the process with clarity, confidence, and care.

We list our company name and address on your Cosmetic Notification Form to help you meet the Section 4 requirement for a Canadian address.

We serve as your official representative in Canada and manage regulatory communication and documentation on your behalf.

We have the regulatory expertise to efficiently handle and explain any information requests from Health Canada. With years of experience communicating with Health Canada and other regulatory bodies, we ensure the process is smooth and clearly understood.

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Additional cosmetic compliance services ​

Cosmetic compliance involves more than meeting standard requirements. That’s why we offer additional services to help streamline your product launch and align every detail with Health Canada’s expectations.

We complete and submit your Cosmetic Notification Forms (CNFs) to Health Canada, ensuring all required information is accurate and complete.

We review your product labels for compliance with Canadian cosmetic labelling laws, including French and English language requirements.

We assess your product formulation against Health Canada’s Cosmetic Ingredient Hotlist and help you make any necessary adjustments.

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Why work with us?

18+ years of cosmetic regulatory experience
3,500+ clients across industries
Regulatory experts since 2007
Global leader in cosmetic compliance
End-to-end compliance and agent services

Frequently Asked Questions

Yes. If your cosmetic brand is based outside Canada, Health Canada requires you to appoint a Canadian representative. As your Canadian Cosmetic Agent, we act as your point of contact and manage regulatory communications for you.

A Canadian Cosmetic Agent plays a key role in supporting foreign manufacturers with regulatory compliance in Canada. The responsibilities include:

  • Communicate directly with Health Canada on your behalf

  • Act on behalf of a manufacturer who doesn’t have a Canadian address

  • Facilitate any requests for information and documentation between Health Canada and the foreign manufacturer

Once your Cosmetic Notification Form is submitted, processing times with Health Canada can vary. While some notifications are reviewed within weeks, others may take several months, depending on the product type, the ingredients and whether additional information is requested.

As of March 2025, you cannot submit a Cosmetic Notification to Health Canada without a Canadian agent listed. A cosmetic notification, among other regulatory requirements, is required to sell a cosmetic in Canada. If you do not comply, you may experience consequences such as fines or removal of your product from the market. Our services help you stay compliant and market ready. 

If your formulation or labelling changes, Health Canada may require a CNF amendment to update your existing submission. We assess each update and handle the necessary follow-ups to keep your product compliant.

LAUNCH YOUR COSMETIC

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