Do you need a Importer of Record (IOR)

The role of Importer of Record (IOR) is a critical part of transacting international trade. It requires an understanding of the customs regulations and laws that apply to the country you are importing into, as well as specific procedures and processes. This guide will provide an overview of IOR and offer advice from experienced professionals on navigating customs regulations.

What is an Importer of Record (IOR)?

An Importer of Record (IOR) is the individual or business responsible for complying with all relevant customs regulations and other legal requirements in the territory they are importing into. They are also responsible for making payments on behalf of the exporter, such as duties and taxes. The IOR is usually specified at the time of the shipment by both parties.

How Does an Importer of Record (IOR) Work?

An IOR works by filing appropriate documentation, entering into contractual obligations, and managing the import process to ensure compliance with all relevant customs regulations. They are also responsible for making payments on behalf of the exporter, such as duties and taxes. In many cases, an IOR will also be expected to maintain accurate records of all shipments made into the territory. This includes creating and keeping updated a database of suppliers and customers, keeping track of shipment details (including invoices and manifests) as well as ensuring that transactions are based on commercial principles.

Benefits of Using an Importer of Record

By utilizing an IOR for cross-border shipping, companies can benefit from increased compliance with applicable laws and regulations, reduced risk of customs clearance delays, improved cost management and predictability, increased efficiency in the international shipping process, and access to expertise and experienced professionals. Additionally, businesses can take advantage of opportunities presented by foreign markets such as reduced tariffs or duty costs. An IOR is also able to offer a range of services customized to meet the specific needs of their client’s business.

Importer of Record for Natural Health Products

Import Natural Health Products efficiently with our extensive network of distributors and brokers. Whether you would like to sell to independent health food stores or to the general public, we can act as your importer of record.  Natural Health Products (NHPs) are substances that fall under Schedule 1 of the Natural Health Products Regulations. NHPs can include traditional products, such as Traditional Chinese Medicine, Ayurvedic medicine, and Homeopathics (HM-DIN). Quality Import Solutions can help you meet the site licensing requirements of the Natural Health Product Regulations and act as your importer of record.

  • NHPs must meet the requirements of the Food and Drugs Act, including licensing, labeling and GMP
  • Obtaining a Natural Product Number (NPN) is a must for commercial importers of NHPs
  • The NPN license holder must have a business location in Canada
  • A Health Canada authorized importer should ensure quality assurance activities with the potency, identity, and purity of the health product
  • Key activities performed by the importer include product release, stability data reporting, and if required,  adverse event reporting
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Fundamentals for NHP Importing

It is advisable to keep your import record for six years following the date of import as they can be audited by customs at any point during this time. Since you will be acting as the ‘Importer of Record’, you will be liable for the accuracy and completeness of the import declaration. Also, you will be responsible for the payment of applicable taxes and duties in Canada.

importing natural health products into canada
  • Tax and duty must be paid upon importation into Canada
  • The tariff, value, and origin of commodities being imported determine the rate of duty
  • At the port of entry, certain import documentation needs to be presented to the border services.
  • The import is subject to inspection, customs review, and audit prior to or after the importation.
  • The Government of Canada may levy extra fees for these services.

Checklist before Exporting Dietary Supplements/NHPs to Canada

Site Licensed Facility

Ensure your product packaging and labelling is compliant with the NHP Regulations.

Quality Assurance Experts

Make sure you have Quality Assurance experts before importing NHPs to Canada.

GMP Compliant

Confirm your manufacturing units comply with NHP and GMP regulations.

Packaging Compliant

Ensure your product packaging and labelling is compliant with the NHP Regulations.

Shelf Life at Expiry

Confirm whether you collect evidence that your product meets its shelf life expiry.

Quality Technical Agreement

Check with an importer to ensure all sections of GMPs are covered by both parties.

Release Specifications

Be ready to provide written product release specifications according to NHP guides.

Addition of Buildings

Arrange for adding your building and supplements to the Canadian importer’s site.

Get Expert Help With Importing Natural Health Products

Leverage our site licensing services or use us as your Importer of Record. Call our customer care number or fill out the form below. We will respond to you soon.

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