NHPs & Amazon Dietary Supplement Requirements for sale on Amazon

Amazon is one of the fastest-growing e-commerce platforms in the world, but it’s not just for US sellers anymore. With Amazon FBA (Fulfillment by Amazon), you can sell on Amazon and expand your business into Canada. 

ATTENTION! Amazon may suspend or terminate your selling privileges and destroy inventory if you sell a Restricted Product. You must sell all non-prescription drugs, NHPs, or supplements in compliance with all federal, provincial, and local laws and Amazon policies applicable to your products.

Connect with Health Canada & FDA Compliance Experts to become ready for ecommerce sales. We support your compliance needs on all major online platforms.

Introducing Fulfillment by Amazon

When selling on Amazon, you will want to take advantage of the Fulfillment by Amazon (FBA) program. This service allows you to store your products in Amazon’s fulfillment centers and they will pick, pack, ship, and provide customer service for these products. There are some restrictions that I’ll go over later but it is a great way to increase sales and earn more profit when selling on Amazon.

Amazon’s Requirements for NHPs and Non-Prescription Drugs

Amazon’s policy mandates all products comply with regulations set by Health Canada & FDA for all non-prescription drugs, supplements, and NHPs sold in Canada & USA through its platform. 

Amazon’s Restricted Products Policy

“If you sell a Restricted Product, we may immediately suspend or terminate your selling privileges and destroy inventory in our fulfillment centers without reimbursement. The sale of illegal or unsafe products can also lead to legal action, including civil and criminal penalties.”

How to Sell NHPs and Non-Prescription Drugs on Amazon Canada (Amazon.ca)

To sell products in Canada through Amazon.ca directly or through distributors and importers, you should have your products reviewed by experts to ensure they adhere to the NNHPD’s rules for natural and non-prescription health products. Amazon has updated its product registration templates that require either a Natural Product Number (NPN), Drug Identification Number (HM-DIN) or a Homeopathic Medicine Number (HM-DIN) to list these products on its Canadian website. 

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NHPs Dietary Supplements

How to Sell Dietary Supplements on Amazon.com (USA)?

To sell dietary supplements on Amazon.com (USA) Amazon’s policy requires that dietary supplements are labelled in accordance with the FDA’s regulations and a Certificate of Analysis is provided (either from an ISO IEC 17025 accredited lab or an in-house lab that is either compliant with cGMP practices as per 21 CFR 111 and 117 or has participated in a third-party quality certification program).  Product images must also be submitted.

NHP & Dietary Supplement Amazon Sales

NHP sales on Amazon are a great opportunity to reach new customers and expand your sales. But you must comply with the law before you start selling your products on Amazon. It’s important that you understand how the FDA regulates dietary supplements, so you can sell your NHP products legally. You also need to know how Amazon’s policies apply to NHP sellers like yourself. By understanding these requirements ahead of time, you’ll be able to avoid problems once they arise in order to keep up with demand from customers who want access to natural health products from brands like yours!

Amazon supplement requirements for selling your NHPs/Dietary Supplements on Amazon?

Quality Smart Solutions can assist Amazon sellers to comply with their policies for different eCommerce platforms. We have registered all categories of natural health products and dietary supplements and have prepared thousands of NHP applications over the last 15 years. To sell dietary supplements on Amazon, you must first follow the requirements below:

  • You must have an NHP registration number from the FDA. This number will allow you to sell products that are classified as “new drugs” in the United States.

    Your product(s) cannot contain any prohibited ingredients such as ephedra or DMAA. This includes any other ingredient that has been deemed unsafe by the FDA or has not been approved for sale in certain countries (e.g., Canada).

    The labeling of each product must be compliant with all relevant laws and regulations. For example, if your product contains a stimulant that is banned in Europe but not banned here in America, then it is possible to use a different language on your labels so they’re compliant with each region’s laws while still providing accurate information about its contents and usage instructions.

Regulations and Amazon supplement requirements for Selling Dietary Supplements on Amazon

Learn the Amazon Marketplace Rules:

Before attempting to sell dietary supplements on Amazon, it’s essential that you familiarize yourself with their Marketplace Rules for Dietary Supplements. This set of requirements outlines the policies and standards that must be adhered to when manufacturing or selling dietary supplements on Amazon. It covers all aspects of production and packaging, from ingredient sourcing to labeling and quality control. Understanding these regulations is called the key to successfully launching your products on Amazon.

Amazon Compliance
Amazon Compliance

Register as an Ingestible Products Seller:

Before you can start selling dietary supplements on Amazon, you need to register as an Ingestible Products Seller with the platform. To do so, you must provide additional information about the products you plan to sell in order to comply with rules and regulations related to food safety, personal care products, and dietary supplements. This involves filling out a special Ingestible Product Seller Registration Form, providing contact information for your facility, shipping methods for your products, and more. Once approved by Amazon, you can begin selling dietary supplements on their platform.

Know the Regulations and Requirements for Dietary Supplements:

It’s important to understand the regulations and requirements for selling dietary supplements on Amazon before you start your business. This includes quality standards set by the FDA, rules regarding labeling and packaging, Good Manufacturing Practices (GMP) certification, Amazon Marketplace Seller Code of Conduct, and more. Taking the time to research these regulations will help ensure your success as an Ingestible Products Seller on Amazon.

Amazon Compliance
Amazon Compliance

Set Product Listing Policies and Conditions:

Establish a set of policies and conditions for your product listings, and make sure to include them on all product pages. This should include information about the ingredients in your product and any disclaimers you need to include. You should also have a policy in place for accepting returns and answering customer inquiries, as well as refund procedures if applicable. Doing this ensures that customers know exactly what they’re buying when they purchase from your store.

Which Amazon FBA Service is Right for You?

Amazon FBA is the most popular service for selling on Amazon. It’s also the best option for new sellers, as you don’t have to worry about handling customer communications or returns. If you want to sell on Amazon Canada, FBA is the only way to go. Other options include Seller Fulfilled Prime (SFP), Seller Fulfilled Basic (SFB), and Merchant fulfilled with Prime (MFP).

If you sell on Amazon U.S.A. but want to grow your business to the north, QSS can help: Amazon supplement requirements

If you sell on Amazon USA but want to grow your business to the north, QSS can help with Amazon Canada’s dietary supplement requirements. Amazon Canada is a great place for sellers who are looking for high-quality products and competitive prices from small businesses that have not yet gone global. In addition, Amazon Canada offers many opportunities for growth:

  • Over 90% of Canadians shop or research online at least once per week (CMR).
  • Amazon Prime membership has grown by over 100% since 2016 in Canada (Ipsos).
  • Canadian consumers are more likely than Americans to buy something when they see an ad on social media (BBDO).
  • International expansion is not going away. It’s becoming more and more popular, as more sellers are looking to grow their businesses in new markets. Amazon is one of the biggest players in this space, so it makes sense to take advantage of its massive network and distribution network. You can do this with a simple listing on Amazon Canada!

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Edward Ro Amazing Grass

“We’ve worked with Andrew and the QSS team for 5 years and they’ve always been very knowledgeable and professional. They’re a tremendous partner to have when dealing with Health Canada compliance regulations and will always work with you to come up with the best solutions.”

Michael T MT Consulting

I have been working with Andrew and his team at QSS for a couple of years now. I have clients from many different parts of the world and each situation requires expertise and focus, which I’m getting from QSS. I highly recommend Andrew and QSS to any perspective client who wants to “get it right” regarding Canadian and cross border compliance.

Don Gauvreau Sapro

I've used QSS services for many years now and they always deliver a very professional service. Everyone on the team is great to work with and the always come up with great solutions for your needs at a great price!

    Frequently Asked Questions

    ATTENTION! Amazon may suspend or terminate your selling privileges and destroy inventory if you sell a Restricted Product. You must sell all non-prescription drugs, NHPs, or supplements in compliance with all federal, provincial, and local laws and Amazon policies applicable to your products.

    Amazon’s policy mandates all products comply with regulations set by Health Canada & FDA for all non-prescription drugs, supplements, and NHPs sold in Canada & USA through its platform. 

    “If you sell a Restricted Product, we may immediately suspend or terminate your selling privileges and destroy inventory in our fulfillment centers without reimbursement.  The sale of illegal or unsafe products can also lead to legal action, including civil and criminal penalties.”

    To sell products in Canada through Amazon.ca directly or through distributors and importers, you should have your products reviewed by experts to ensure they adhere to the NNHPD’s rules for natural and non-prescription health products. Amazon has updated its product registration templates that require either a Natural Product Number (NPN), Drug Identification Number (HM-DIN) or a Homeopathic Medicine Number (HM-DIN) to list these products on its Canadian website. 

    To sell dietary supplements on Amazon.com (USA) Amazon’s policy requires that dietary supplements are labelled in accordance with the FDA’s regulations and a Certificate of Analysis is provided (either from an ISO IEC 17025 accredited lab or an in-house lab that is either compliant with cGMP practices as per 21 CFR 111 and 117 or has participated in a third-party quality certification program).  Product images must also be submitted.

    Quality Smart Solutions can assist Amazon sellers to comply with their policies for different eCommerce platforms. We have registered all categories of natural health products and dietary supplements and have prepared thousands of NHP applications over the last 15 years. Here’s how we can help:

    Canada Compliance:

    Quality Smart Solutions can assist Amazon sellers to comply with their policies for different eCommerce platforms. We have registered all categories of natural health products and dietary supplements and have prepared thousands of NHP applications over the last 15 years. Here’s how we can help:

    USA Compliance:

    Review Dietary Supplement label to ensure 21 CFR 101.36 regulations are met and pictures to adhere to FDA regulations and Amazon policies.  Review Certificate of Analysis (COA) to ensure they meet Amazon policies.  Ensure all ingredients are allowed in a dietary supplement.  Review or, if needed, prepare a Letter of Guarantee (LOG) as required by Amazon’s policy that demonstrates the product complies with FDA regulations.

    Start Selling NHPs and Dietary Supplements on Amazon Now!

    We are a North American compliance company providing guidance on research and development, product and marketing compliance, quality assurance in the areas of Dietary Supplements/NHPs, Foods, Medical Devices, Cosmetics and OTC drugs. Contact us today. 

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