Want to Sell NHPs/ Dietary Supplements on Amazon?

ATTENTION! Amazon may suspend or terminate your selling privileges and destroy inventory if you sell a Restricted Product. You must sell all non-prescription drugs, NHPs, or supplements in compliance with all federal, provincial, and local laws and Amazon policies applicable to your products.

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Amazon’s Requirements for NHPs and Non-Prescription Drugs

Amazon’s policy mandates all products comply with regulations set by Health Canada & FDA for all non-prescription drugs, supplements, and NHPs sold in Canada & USA through its platform. 

Amazon’s Restricted Products Policy

“If you sell a Restricted Product, we may immediately suspend or terminate your selling privileges and destroy inventory in our fulfillment centers without reimbursement. The sale of illegal or unsafe products can also lead to legal action, including civil and criminal penalties.”

How to Sell NHPs and Non-Prescription Drugs on Amazon Canada (Amazon.ca)

To sell products in Canada through Amazon.ca directly or through distributors and importers, you should have your products reviewed by experts to ensure they adhere to the NNHPD’s rules for natural and non-prescription health products. Amazon has updated its product registration templates that require either a Natural Product Number (NPN), Drug Identification Number (HM-DIN) or a Homeopathic Medicine Number (HM-DIN) to list these products on its Canadian website. 

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NHPs Dietary Supplements

How to Sell Dietary Supplements on Amazon.com (USA)?

To sell dietary supplements on Amazon.com (USA) Amazon’s policy requires that dietary supplements are labelled in accordance with the FDA’s regulations and a Certificate of Analysis is provided (either from an ISO IEC 17025 accredited lab or an in-house lab that is either compliant with cGMP practices as per 21 CFR 111 and 117 or has participated in a third-party quality certification program).  Product images must also be submitted.

Need Assistance with Selling your NHPs/Supplements on Amazon?

Quality Smart Solutions can assist Amazon sellers to comply with their policies for different eCommerce platforms. We have registered all categories of natural health products and dietary supplements and have prepared thousands of NHP applications over the last 15 years. Here’s how we can help:

Amazon Canada Compliance Assistance

Amazon USA Compliance Assistance

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Edward Ro Amazing Grass

“We’ve worked with Andrew and the QSS team for 5 years and they’ve always been very knowledgeable and professional. They’re a tremendous partner to have when dealing with Health Canada compliance regulations and will always work with you to come up with the best solutions.”

Michael T MT Consulting

I have been working with Andrew and his team at QSS for a couple of years now. I have clients from many different parts of the world and each situation requires expertise and focus, which I’m getting from QSS. I highly recommend Andrew and QSS to any perspective client who wants to “get it right” regarding Canadian and cross border compliance.

Don Gauvreau Sapro

I've used QSS services for many years now and they always deliver a very professional service. Everyone on the team is great to work with and the always come up with great solutions for your needs at a great price!

    Frequently Asked Questions

    ATTENTION! Amazon may suspend or terminate your selling privileges and destroy inventory if you sell a Restricted Product. You must sell all non-prescription drugs, NHPs, or supplements in compliance with all federal, provincial, and local laws and Amazon policies applicable to your products.

    Amazon’s policy mandates all products comply with regulations set by Health Canada & FDA for all non-prescription drugs, supplements, and NHPs sold in Canada & USA through its platform. 

    “If you sell a Restricted Product, we may immediately suspend or terminate your selling privileges and destroy inventory in our fulfillment centers without reimbursement.  The sale of illegal or unsafe products can also lead to legal action, including civil and criminal penalties.”

    To sell products in Canada through Amazon.ca directly or through distributors and importers, you should have your products reviewed by experts to ensure they adhere to the NNHPD’s rules for natural and non-prescription health products. Amazon has updated its product registration templates that require either a Natural Product Number (NPN), Drug Identification Number (HM-DIN) or a Homeopathic Medicine Number (HM-DIN) to list these products on its Canadian website. 

    To sell dietary supplements on Amazon.com (USA) Amazon’s policy requires that dietary supplements are labelled in accordance with the FDA’s regulations and a Certificate of Analysis is provided (either from an ISO IEC 17025 accredited lab or an in-house lab that is either compliant with cGMP practices as per 21 CFR 111 and 117 or has participated in a third-party quality certification program).  Product images must also be submitted.

    Quality Smart Solutions can assist Amazon sellers to comply with their policies for different eCommerce platforms. We have registered all categories of natural health products and dietary supplements and have prepared thousands of NHP applications over the last 15 years. Here’s how we can help:

    Canada Compliance:

    Quality Smart Solutions can assist Amazon sellers to comply with their policies for different eCommerce platforms. We have registered all categories of natural health products and dietary supplements and have prepared thousands of NHP applications over the last 15 years. Here’s how we can help:

    USA Compliance:

    Review Dietary Supplement label to ensure 21 CFR 101.36 regulations are met and pictures to adhere to FDA regulations and Amazon policies.  Review Certificate of Analysis (COA) to ensure they meet Amazon policies​.  Ensure all ingredients are allowed in a dietary supplement​.  Review or, if needed, prepare a Letter of Guarantee (LOG) as required by Amazon’s policy that demonstrates the product complies with FDA regulations​.

    Start Selling NHPs and Dietary Supplements on Amazon Now!

    We are a North American compliance company providing guidance on research and development, product and marketing compliance, quality assurance in the areas of Dietary Supplements/NHPs, Foods, Medical Devices, Cosmetics and OTC drugs. Contact us today. 

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